"Anon" (tjsielsistneb)
11/17/2013 at 22:03 • Filed to: None
0
9|
"Anon" (tjsielsistneb)
11/17/2013 at 22:03 • Filed to: None | 0
| 9 |
deekster_caddy
> Anon
11/17/2013 at 22:04 |
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Did you turn it off and on again?
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Anon
> deekster_caddy
11/17/2013 at 22:06 |
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"I've told 3 people this, yesssssss."
Arch Duke Maxyenko, Shit Talk Extraordinaire
> Anon
11/17/2013 at 22:11 |
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IT- If it ain't broken, it will be!
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deekster_caddy
> Anon
11/17/2013 at 22:20 |
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Not sure if you are aware of the 'joke' here but there's a show called 'The IT crowd' and that's the guy's tag line...
beardsbynelly - Rikerbeard
> Anon
11/17/2013 at 22:37 |
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I hate it when tech support accidentally ushers in the 3rd impact.
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Anon
> beardsbynelly - Rikerbeard
11/17/2013 at 22:48 |
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Well I mean it doesn't happen all that often. But when it does it takes forever to clean all of the tang off the ground.
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beardsbynelly - Rikerbeard
> Anon
11/17/2013 at 22:56 |
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the human instrumentality project is the aim to have everyone on hold to tech support at the same time.
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Anon
> beardsbynelly - Rikerbeard
11/17/2013 at 22:58 |
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I don't really know why we need giant robots to do that...but hey...giant robots!
Nibbles
> Anon
11/18/2013 at 09:04 |
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As a longstanding member of the IT community, I loathe dealing with IT. Especially when my calls go about like this:
Me: "Hello, this is [me], the systems admin at [my job]. I'm having [x] issue with your [product]. These are the steps I've gone through to resolve [long list of troubleshooting steps goes here] and I'd like to request [solution] to quickly resolve the issue."
Them: "Okay, thank you for calling [company] today, I'd be glad to assist you. Have you tried [what I stated was my first step]?
Me: "Yes, I have. Along wi[interruption]"
Them: "Okay, I'd like you to try this. [Repeat my initial troubleshooting steps, verbatim]"
Me: "Would you just transfer me to tier 3 please? I need this done immed[interruption]"
Them: "Okay, would you try [again my initial steps, verbatim]?"